Dell deem

Have I mentioned my distaste for Dell lately? I will not buy from Dell only because of the people that Dell puts behind the phones. I know quite a few people that sell for Dell. They’re all great people. They also speak English.

In Dell’s favor I must admit, from my experience, they sell great computer hardware and have a rabid accounts receivable department that I would love to have in my own office. If my company is fifteen seconds late on paying a bill, Dell’s Bangalore call center is ringing my phone off the hook.

Today I was told that the company owed “One hooondud eety debben doolah and deen zints”. Yes, if you read that aloud, you heard correctly. Try it again. Repeat it a few times. I’ll wait.

Still can’t get it? Don’t feel bad, I couldn’t either. After a tense exchange, I was able to determine that I owed one hundred eighty seven dollars and some change.

Josh: “Okay, so I own one hundred eighty seven dollars and ten cents?”

Dell: “No. Deen.”

(What the hell else sounds like ‘deen’? Six? No. Nothing.)

Josh: “Ten?… one, zero?”

Dell: “No, deen… one, debben.”

Ahhhh… yes, sounds exactly like seventeen.

The rest of the call was equally painstaking. So I paid off our outstanding balance. I think. That or I ordered the tandori chicken.

2 Replies to “Dell deem”

  1. Hey, I’m with ya! On ALL your comments about Hell (oops, I mean Dell). I sent a payment in on my lease on January 26th that was due on February 9th. For reasons unknown to me, it wasn’t posted to my account until February 13th. How did I know? I got a letter from a COLLECTION AGENCY threatening to SUE me on February 14th. Amazing. Been paying on Dell leases for over 6 years without one late payment and this is what happens.

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